O-7, r. 5 - Code of ethics of optometrists

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39.6. An optometrist who denies a patient access to information contained in a record established in the patient’s respect or who refuses to grant a request to correct or delete information must provide the patient with written justification explaining his refusal, enter the written justification in the record and inform the patient of his recourses.
O.C. 363-2008, s. 13.